Goyard Return Policy 2024: Your Complete Guide

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Contemplating on buying a Goyard item but anxious about their return policy? Worry not, as we’ve got all the information you need on Goyard’s return policy right here.

Goyard’s return policy is straightforward and easy to follow. If you are not satisfied with your purchase, you can return it within 14 days of receiving it for a full refund or exchange. However, there are a few conditions that you must meet to be eligible for a return. We will cover these conditions in detail in the following paragraphs. Understanding these conditions will help you make an informed decision about purchasing a Goyard product.

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Goyard Return Policy

If you’re unsatisfied with your Goyard purchase, you may wonder about the return policy.

Goyard Return Policy Overview

Goyard has a comprehensive return policy that allows customers to return items within 14 days of purchase. To be eligible for a return, the item must be in its original condition with all tags and packaging intact. Goyard does not accept returns for items that have been used, altered, or damaged. If you want to return your item, you must contact Goyard customer service to initiate the return process.

Goyard Return Policy for Cons and Color Items

Goyard’s return policy for cons and color items is slightly different than their regular return policy. If you purchase a cons or color item, you can return it within 7 days. However, cons and color items are final sale and cannot be returned for a refund or exchange. It’s essential to carefully consider your purchase before buying a cons or color item.

Goyard Return Policy for Shoulder Bags and Crossbody Bags

Goyard’s return policy for shoulder and crossbody bags is also slightly different from their regular return policy. If you purchase a shoulder bag or crossbody bag, you can return it within 7 days of purchase. However, shoulder bags and crossbody bags are subject to a 10% restocking fee. This fee will be deducted from your refund.

Goyard: A Brief History

Are you a fan of luxury fashion? Then you must have heard of Goyard, the oldest leather goods maker still in business. Founded in Paris in 1853, Goyard is one of the most iconic brands in the fashion industry.

Originally called Maison Martin, the company specialized in box-making, trunk-making, and packing. Pierre-Francois Martin, the founder of Maison Martin, started the business at a time when the golden age of the great trunk-makers of the late 19th century was yet to come. In 1853, Martin’s son, Louis-Henri, took over the business and renamed it Goyard.

The brand’s signature print, the Chevron pattern, was introduced in the late 1800s and has become synonymous with the brand. The pattern was initially used to reinforce the leather on the trunks, but it soon became a fashion statement.

Goyard has always been known for its exclusivity, and the brand has never advertised. Instead, it relied on word-of-mouth to build its reputation. The brand’s clientele includes royalty, celebrities, and the wealthy elite.

Goyard Product Line

Goyard Return Policy

You can’t go wrong with Goyard if you’re looking for a high-quality luxury bag. Known for their iconic handbags, Goyard offers a wide range of products that are sure to impress. There’s something for everyone, from their signature Goyardine canvas to their Decize Taurillon leather.

Goyardine Canvas

Goyardine canvas is the brand’s signature material. It’s made from a special blend of cotton, linen, and hemp, which gives it a unique texture and durability. Goyardine canvas is known for its distinctive chevron pattern, created using a special printing process. This material is used to create various products, including handbags, luggage, and small leather goods.

Decize Taurillon Leather

Decize Taurillon leather is another popular material used by Goyard. It’s a high-quality leather that is known for its durability and softness. This leather creates various products, including handbags, wallets, and small leather goods. Decize Taurillon leather is available in various colors, from classic black and brown to brighter shades like yellow and blue.

Goyard offers a wide range of products, from classic handbags like Saint Louis to smaller items like cardholders and passport covers. No matter what you’re looking for, you will find something that fits your style and needs.

In summary, Goyard’s product line is made up of high-quality materials like Goyardine canvas and Decize Taurillon leather. These materials are used to create a variety of products, including handbags, luggage, and small leather goods. Whether you’re looking for a classic bag or a smaller accessory, Goyard has something for everyone.

Goyard is a brand that has been around for over a century and has a reputation for producing some of the finest luxury bags available on the market today. If you’re looking for a brand that stands out, Goyard is definitely one to consider.

Customization and Personalization

One of the things that sets Goyard apart from other luxury brands is its commitment to customization and personalization. Goyard offers various customization options, including custom colors, monogramming, and even custom designs. This means you can create a truly unique bag that reflects your style.

Art of Marquage

Another feature that sets Goyard bags apart is the brand’s Art of Marquage. This is a unique technique that involves hand-painting designs onto the surface of the bag. The result is a truly unique bag that reflects the skill and craftsmanship of the artist who created it.


In addition to the Art of Marquage, Goyard bags are also known for their hand-painted designs. Each bag is carefully hand-painted by skilled artisans, ensuring that every bag is a work of art. The result is a bag that is not only beautiful but also reflects the skill and craftsmanship of the artist who created it.

Goyard Boutiques

Are you looking to return your Goyard purchase? One of the best ways to do so is by visiting one of the Goyard Boutiques. Not only will you be able to return your purchase, but you can also browse their latest collections and get expert advice from their staff. In this section, we’ll cover everything you need to know about Goyard Boutiques and how they can help you with your return.

Goyard Boutique Locations

Goyard has several boutiques located across the United States, including New York, Beverly Hills, Dallas, and San Francisco. You can find the complete list of Goyard Boutique locations on their official website. Each boutique has a unique feel and design, but they all offer the same level of quality and service that Goyard is known for.

Goyard Customer Service

If you’re unable to visit a Goyard Boutique in person, you can still get help from their customer service team. You can reach out to them via email or phone, and they will assist you with your return or any other questions you may have. Their customer service team is known for being friendly, knowledgeable, and efficient, so you can be sure that you’ll receive the best possible service.

Goyard Prices

Are you interested in purchasing a Goyard bag but wondering about the prices? Goyard is a luxury brand, and their prices reflect that. However, the prices vary depending on the size and style of the bag, as well as the location where you purchase it.

In the United States, the St. Louis PM (Petite Modele) prices start at $1,620, and the GM (Grand Modele) starts at $1,890. The prices for the Belvedere PM start at $3,205, and the GM starts at $4,110. These prices are substantially lower in Europe and Paris, where Goyard originated.

It’s important to note that Goyard does not have sales or discounts on its products. The prices are fixed, and you won’t find any seasonal sales or promotions. However, the brand occasionally releases limited-edition designs, which can be more expensive than their regular bags.

When purchasing a Goyard bag, you can expect a high-quality product made from the finest materials. The brand is known for its attention to detail and craftsmanship, reflected in the prices.

If you’re considering purchasing a Goyard bag, it’s essential to consider the price and determine if it fits your budget. While the bags are undoubtedly an investment, they’re also a timeless piece that can last for years to come.

Goyard Experience and Pros

If you’re considering purchasing a Goyard product, you’re in for a treat. Goyard is known for its luxurious and high-quality products, and their customer experience is no different. Here’s what you can expect from your Goyard experience and the pros of owning a Goyard product.

Goyard Experience

From the moment you walk into a Goyard store, you’ll be greeted by friendly and knowledgeable staff. They’ll guide you through the store and help you find the perfect product for your needs. Goyard products are known for their customization options, and the staff will help you choose the perfect colors and design for your product.

Once you’ve made your purchase, you can expect your Goyard product to arrive in beautiful and luxurious packaging. Goyard takes great care in packaging their products to ensure they arrive in perfect condition. If you need any assistance with your product, Goyard offers excellent customer support and will help you with any questions or concerns.

Pros of Owning a Goyard Product

Owning a Goyard product comes with many benefits. Here are just a few:

  • High-Quality Materials: Goyard products are made with the highest quality materials, ensuring they’ll last for years.
  • Customization Options: Goyard products can be customized to your specifications, making them unique.
  • Timeless Design: Goyard products are known for their timeless design, meaning they’ll never go out of style.
  • Investment Piece: Goyard products hold their value well, making them great.
  • Prestige: Owning a Goyard product is a symbol of prestige and luxury, making it a great addition to any collection.


Why is Goyard so rare?

Goyard is rare due to its limited production, intentional exclusivity, and confidentiality. The brand does not advertise, and its business is largely via word-of-mouth from influential clients and collectors. Its elusiveness is intentional, and it’s what makes Goyard a status symbol.

Are Goyard bags a good investment?

Goyard bags are considered a good investment due to their high resale value and rarity. Some Goyard bags have a return on investment of up to 114% of their original retail price. However, it’s important to note that not all Goyard bags have a high return on investment, and it depends on the bag’s style, color, material, and condition.

Is Goyard considered luxury?

Yes, Goyard is considered a luxury brand known for its high-quality leather goods, including trunks, bags, and accessories. The brand has a reputation for exclusivity and rarity, with limited production and a clientele of affluent and influential individuals. 

Why is Goyard expensive?

Goyard is expensive due to its history, exclusivity, high quality, and customization options. The brand has been producing luxury goods since 1853, and its products are handmade using only the finest materials. Goyard bags are also highly customizable, and the brand has a reputation for rarity and exclusivity.

Should I get the PM or GM Goyard?

Choosing between Goyard PM and GM bags depends on your personal style and needs. If you tend to carry a lot of things with you on a daily basis, then the GM might be the better option for you. However, if you prefer a smaller bag, then the PM might be more suitable. 

Who are Goyard competitors?

Goyard’s competitors include other luxury brands that produce high-end leather goods, such as Louis Vuitton, Hermès, Prada, Gucci, and Chanel. These brands offer similar products in terms of quality, craftsmanship, and price point.

Can Goyard bags get wet?

Goyard bags are not waterproof, but they are water-resistant. The brand recommends gently dabbing any wet areas with a soft, lint-free cloth and allowing the bag to air dry completely. It’s important to avoid exposing the bag to excessive moisture or heat to prevent damage.

Do Goyard bags go up in price?

Goyard bags have historically increased in price over time due to the brand’s exclusivity and rarity. The brand typically increases its prices on a regular basis, and there is usually an increase in January of each year. However, not all Goyard bags increase in price, and it depends on the bag’s style, color, and material. 

Disclosure: We only recommend products we would use ourselves and all opinions expressed here are our own. This post may contain affiliate links that we may earn a small commission at no additional cost to you.

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Elisa Steffes
Elisa Steffes

Elisa Steffes reviews designer fashion brands and elegant pieces for a living. She also loves Old Money Brands and is passionate about writing about topics related to this classic style.
She has close to 3 years of experience in SEO and has taken the Streetstylis Pinterest account to one of the most popular magazines on Pinterest and Instagram.
When she's not working, you'll find her doing Pilates, dancing or hanging out with her friends in Malta.

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