Sezane Returns 2024: Hassle-Free Returns & Refunds

I’m here to walk you through “Sezane Returns” and give you the lowdown on their hassle-free returns and refund process.

What is Sezane?

Sezane is a French brand that was founded in 2013 by Morgane Sézalory. The brand is known for its high-quality clothing, accessories, and home decor items. Sezane has gained a reputation for its stylish and sustainable products, which are designed to last for years.

Sustainability is a key focus for Sezane, and the brand is committed to reducing its environmental impact. Sezane uses sustainable materials in its products, such as organic cotton, recycled polyester, and Tencel. The brand also works with factories that prioritize sustainability and fair labor practices.

In addition to its commitment to sustainability, Sezane is also a B Corp-certified company. This means that the brand meets rigorous standards for social and environmental performance, accountability, and transparency.

Sezane’s products are designed with a timeless aesthetic, and the brand offers a range of classic pieces that can be worn for years to come. The brand’s Les Composantes line features high-quality basics that are made to last, while its seasonal collections offer on-trend pieces that can be mixed and matched with existing wardrobe staples.

Sezane Returns

How to Initiate a Return

To initiate a return, you can either submit a return request online or use the return shipping label provided with your order and drop it off at your nearest UPS drop-off location. All tags must be attached, and you have 15 days from the date you receive your order to return your item(s) for a refund or credit.

Sezane Return Policy Timeline

Sezane’s return policy allows for returns within 15 days of the delivery date. After that, returns will not be accepted.

Sezane Return Policy Conditions

To be eligible for a return, items must be in their original condition with all tags attached. Sezane reserves the right to refuse returns that do not meet these conditions.

Sezane Return Policy Exceptions

Sezane does not accept returns for silk, boy shirt, tomboy shirt, dune dress, orson jumpers, or any other items marked as “final sale.” Additionally, Sezane does not accept returns for pre-orders or items marked as “available soon.”

Sezane Return Policy for International Orders

Sezane’s return policy applies to international orders as well. However, customers are responsible for any additional fees or taxes that may apply upon delivery.

Sezane Return Policy for Sezane Shoes

Sezane Returns

Sezane accepts returns for Sezane shoes as long as they are in their original condition with all tags attached.

Sezane Return Policy for Sezane Clothes

Sezane accepts returns for Sezane clothes as long as they are in their original condition with all tags attached.

Sezane Return Policy for Wishlist Items

Sezane accepts returns for wishlist items as long as they are in their original condition with all tags attached.

Sezane Return Policy for Logged-In Users

Sezane accepts returns for logged in users as long as they are in their original condition with all tags attached.

Sezane Return Policy for Free Returns and Free Shipping

Sezane offers free returns and free shipping for orders over $200 in the US and for orders over $250 in Hong Kong.

Sezane Return Policy Customer Service

If you have any questions or concerns about Sezane’s return policy, you can contact their customer service team for assistance.


Sezane Returns

Where can I return Sezane?

Sezane offers free returns for orders over $200 in the US and over £200 in the UK. Customers can return items within 14 days of delivery. The return process varies, with some orders including a Collect+ label, while others require contacting customer service.

How do I contact Sezane customer care?

Customers can contact Sezane customer service through email, phone, or live chat on the website. Sezane also has a customer service app with recommendations on how to get help with issues. 

How much is shipping from Sezane?

Sezane offers free shipping for orders over $200 in the US and over $250 in Hong Kong. Shipping costs vary depending on the destination, weight, and dimensions of the parcel. Customers can use the Easy Delivery website to calculate shipping rates. 

How do I return clothes to the store?

The return process for clothes varies by store. Customers should carefully read through the store’s return policy before making a purchase. Some stores allow in-store returns, while others require shipping the item back. Customers should keep the packaging, receipt, and any prepaid shipping label in case they need to return the item.

How long does Sézane refund take?

Sézane’s refund process can take up to 14 days from the date the return is received. However, some customers have reported experiencing delays or difficulties with refunds.

What country is Sézane from?

Sézane is a French clothing brand founded by Morgane Sézalory in 2013. The brand is known for its minimalist, Parisian-chic aesthetic and has gained a cult following among fashion bloggers and influencers. 

Is Sézane good quality?

Sézane’s quality is generally considered good, with many customers praising the brand’s attention to detail and use of high-quality materials. However, some customers have reported issues with sizing, fit, and durability.

Disclosure: We only recommend products we would use ourselves and all opinions expressed here are our own. This post may contain affiliate links that we may earn a small commission at no additional cost to you.

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Elisa Steffes reviews designer fashion brands and elegant pieces for a living. She also loves Old Money Brands and is passionate about writing about topics related to this classic style.
She has close to 3 years of experience in SEO and has taken the Streetstylis Pinterest account to one of the most popular magazines on Pinterest and Instagram.
When she's not working, you'll find her doing Pilates, dancing or hanging out with her friends in Malta.

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