David Yurman Return Policy 2024: How I Got Easy Refunds & Exchanges

Thinking about getting some sparkle from David Yurman, but have concerns about their return policy? Worry no more! David Yurman’s Return Policy is all about your satisfaction. It doesn’t matter if you’re shopping from their physical store or online, they assure you of the flexibility to either return or exchange your item within a specified period. #DavidYurman #ReturnPolicy #CustomerSatisfaction

In this article, we’ll look at the David Yurman Return Policy and everything you need to know to make an informed purchase. So if you’re ready to shop confidently, keep reading to learn more!

What is the David Yurman Return Policy?

David Yurman offers a customer-friendly return policy, making it easier for you to return or exchange products. This policy ensures that you, as a valued customer, are always satisfied with your purchases. Let’s jump right into understanding their return policy.

First, when you receive your David Yurman item, keep the original packaging and documentation. This will be crucial in case you need to return or exchange your product. If you change your mind about your purchase, don’t worry! David Yurman accepts returns for items in their original condition.

To initiate a return or exchange, you can either visit a David Yurman store in person or follow the steps online. Bringing the item back to the store can be convenient as you won’t have to deal with shipping fees and can directly talk to a store representative.

If you choose to make a return online, you’ll need to contact their customer support via phone or email. Their responsive team is available Monday to Friday, from 8:30 AM-9:00 PM ET, and on Saturdays and Sundays from 9:00 AM-5:00 PM ET. They will guide you through the return process.

Once your return is initiated, remember to ship back the package as the David Yurman team instructed. Afterward, you can relax knowing your return will be processed in about two to three weeks. During that time, they will ensure your satisfaction with their services and products.

Navigating the Return Process

Evidence of Purchase

To start your return, you need a valid proof of purchase. It can be either your receipt or email confirmation from your David Yurman order. Having this in hand ensures a smooth and hassle-free return experience.

Return Shipping Details

Now, let’s talk about return shipping. Properly pack your item and include all original packaging materials for a triumphant return. If you have any questions or concerns regarding return shipping, visit their Returns Exchanges page.

Replacement and Exchange Choices

Good news — you have options! If you’re unhappy with your purchase and want a different size or style, David Yurman offers replacement and exchange choices to cater to your needs. To initiate a return or exchange, you can either bring your item back to a David Yurman store or follow their online return process by visiting David Yurman Return Policy.

Getting Your Refunds

Restocking Fee

First and foremost, you’ll be relieved to learn that there’s no restocking fee for returns with David Yurman. This means you won’t incur additional charges when returning an item, making the refund process even more worry-free.

Refunds on Credit Card

When receiving refunds on your credit card, David Yurman ensures a seamless procedure. As long as your returned item meets their return criteria, the refund will be credited back to your original payment method. Just ensure you ship the item back within 30 days, so you’re fully eligible for a refund.

Remember that processing your refund might take two to three weeks, so be prepared to wait a little while before the money returns to your account. Once it’s processed, you should see the refunded amount reflected on your credit card statement.

During this process, you might also want to know about getting a refund for items purchased with Affirm financing. As long as your return is made within 30 days of the order date, Affirm will not charge you for any interest on your loan. However, if your return is processed after that time, you’ll be charged for the interest accrued until the return date.

Exchanging Items at David Yurman

Exchange Procedure for Store Purchases

We’re thrilled to inform you that exchanging items at David Yurman is a breeze! If you have a store purchase, take your merchandise with its original packaging to any David Yurman store. Their friendly associates will be more than happy to facilitate the exchange for you. Just make sure to have your proof of purchase with you.

In most cases, stores are well-equipped to handle exchanges. However, remember that some items might not be available in-store, and you might have to coordinate with their online customer service for further assistance.

Retail vs Online Exchanges

There are slight differences when it comes to exchanging items purchased from retail stores and those bought online. For retail store purchases, your best action is to return to the store where you bought the item. If this isn’t possible, you can visit any David Yurman store to process your exchange.

For online purchases, you can either locate the nearest David Yurman store or visit their website to initiate the exchange process. Remember to keep all your documents and original packaging intact, as these are essential for smooth transactions.

In both cases, the moment you provide the necessary information, the fantastic customer service team at David Yurman will do their best to make your exchange experience seamless. So, go ahead and enjoy your great shopping experience with David Yurman, knowing that the exchange process is convenient and customer-friendly!

David Yurman’s Faulty Goods Policy

Great news! If you purchase a David Yurman product with any issue, their customer-friendly and excited return policy is here to help. You will quickly resolve any dissatisfaction and continue to enjoy their luxurious products.

Firstly, you have 45 days from the date of purchase to initiate a return or exchange, giving you ample time to ensure that your new piece is flawless. If you happen to encounter a faulty product, rest assured that your purchase is eligible for a replacement or refund within this timeframe.

Don’t stress about the process! It is straightforward, and the friendly representatives at David Yurman are eager to assist. Simply contact their customer care and follow the instructions to start your return or exchange. Remember to keep your proof of purchase handy as it is needed to validate the refund or replacement.

Regarding replacements, David Yurman takes care of you and your beloved items. If your original payment method was through Affirm, then you can also easily return or exchange an item financed with Affirm without any hassle.

Remember that if you need repair services for your purchased items after 45 days, David Yurman offers a dedicated product care and repairs service. Their team will gladly guide you on how to get your items looking fresh and vibrant once again.

Special Considerations

Premium Electronics and Watches

David Yurman has return policy allows you to easily return your premium electronics and watches. If you’re not completely satisfied with your purchase, you may return it within 45 days of the delivery date1. Just ensure that your sales receipt accompanies the item, and you’re all set to initiate the return process.

Remember that the items should be in their original condition, and with all accompanying materials, such as warranty cards, manuals, and original packaging. This will help to facilitate a smooth return or exchange process.


  1. David Yurman Returns, Exchanges and Refunds

Customer Service Support

Thanks to their top-notch customer service team, handling refunds and exchanges with David Yurman is a breeze. When you need assistance, contact their friendly and knowledgeable representatives who are eager to help!

To make a return or exchange, you can contact customer service through email or phone. Don’t worry, you’ll be in great hands as their team works diligently to address your needs. Remember, their customer service hours are Monday through Friday from 8:30AM to 9:00PM ET, and Saturday & Sunday from 9:00AM to 5:00PM ET.

Keep important information such as your order number and item details handy when you reach out. This will help the customer service team assist you more effectively and ensure that your return or exchange process goes as smoothly as possible.

When shipping your item back, you can rest assured that David Yurman provides clear instructions on how to package and send your return. Don’t forget to obtain the necessary shipping documentation, which can be acquired by contacting customer service.


What is the David Yurman return policy?

According to the David Yurman website, their return policy is customer-friendly and accommodates many customers. They offer returns, exchanges, and refunds, but specific details such as time limits and fees are not provided.

Can you sell jewelry back to David Yurman?

No, David Yurman does not currently buy back their jewelry. However, there are places where you can sell your David Yurman jewelry for cash.

Do David Yurman bracelets hold value?

David Yurman bracelets can hold their value well, depending on factors such as the specific design, material, and condition. A broken Yurman bracelet can still have value, depending on the kind of damage it has sustained.

Is David Yurman considered high end?

Yes, David Yurman is considered a high-end jewelry brand. Known for its hand-twisted cable design and use of high-quality materials, David Yurman has a reputation for crafting luxurious and timeless pieces.

Disclosure: We only recommend products we would use ourselves and all opinions expressed here are our own. This post may contain affiliate links that we may earn a small commission at no additional cost to you.

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Elisa Steffes reviews designer fashion brands and elegant pieces for a living. She also loves Old Money Brands and is passionate about writing about topics related to this classic style.
She has close to 3 years of experience in SEO and has taken the Streetstylis Pinterest account to one of the most popular magazines on Pinterest and Instagram.
When she's not working, you'll find her doing Pilates, dancing or hanging out with her friends in Malta.

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