Are you unhappy with your recent Guess purchase and need to return it? Don’t worry, we’ve got you covered. It’s important to understand the Guess return policy to ensure a hassle-free return experience.
In this article, we’ll break down everything you need to know about returning items to Guess, including their policies and procedures. So, let’s dive in and get you the information you need to make your return process as smooth as possible.
Guess Return Policy
Are you not satisfied with your recent purchase from Guess? No worries, Guess has got you covered with their easy and hassle-free return policy.
Overview
Guess offers a 30-day return policy for all eligible items purchased online or in-store. The item(s) must be in new condition, unworn, and in the original packaging with all original internal packing materials, boxes, and containers. Guess does not accept returns for pierced jewelry, underwear, swimwear, perfumes, lotions, or items marked as “final sale.”
Eligibility
To be eligible for a return, the item(s) must meet the following criteria:
- Purchased within the last 30 days
- In new condition, unworn, and in the original packaging with all original internal packing materials, boxes, and containers
- Not on the list of ineligible items
Return Process
To initiate a return, follow these simple steps:
- Fill out the return authorization form found on the packing slip or order history page on Guess’s website.
- Pack the item(s) securely in the original packaging or a suitable alternative.
- Attach the shipping label to the package and pay the return shipping fee.
- Drop off the package at a UPS location or arrange for a courier service to pick it up.
Once Guess receives the return package, they will process the refund within 10 business days. The refund will be issued to the original payment method, and shipping fees, applicable taxes, and additional discounts will not be refunded.
Gift Returns
If you received an item as a gift and want to return it, you can do so by following the same return process as mentioned above. However, the refund will be issued to the original purchaser’s account.
Exchange Policy
Guess offers an exchange policy for eligible items. To initiate an exchange, follow the same return process mentioned above and indicate on the return authorization form that you want to exchange the item. Guess will process the exchange within 10 business days and ship the new item to you.
Shipping and Delivery
Guess offers free shipping on orders over $125. For orders under $125, shipping fees will be calculated at checkout. Guess does not offer C.O.D. deliveries, and they are not responsible for items lost in the mail.
Guess Online Returns
If you purchased an item online, you can return it to any Guess store or return center. To locate the nearest return center, visit guess.com/returns, marciano.com/returns, or guessfactory.com/returns.
Terms and Conditions
Guess reserves the right to refuse any returns that do not meet its return policy criteria. They also reserve the right to modify their return policy at any time. For more information, refer to Guess’s terms and conditions page on their website.
FAQ:
What is the return policy for Guess?
Guess accepts returns of unworn, unwashed, or defective merchandise made by GUESS, Marciano, GUESS kids, and GUESS Factory within 30 days after shipment or purchase. Refunds are credited to the original payment mode, and non-refundable original shipping charges apply.
Are Guess returns free?
No, Guess returns are not free. The return shipping charge for each shipping label used will be deducted from the refund.
Is Guess high quality?
Guess is a recognized and popular American fashion brand that produces clothing, accessories, jewelry, bags, shoes, and perfumes. Their designer jeans are one of their most iconic and loved products. Without a doubt, their logo is instantly recognizable. However, opinions on their quality vary.
Disclosure: We only recommend products we would use ourselves and all opinions expressed here are our own. This post may contain affiliate links that we may earn a small commission at no additional cost to you.
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