Cartier Return Policy 2024: Your Complete Guide

Thinking about buying Cartier jewelry or accessories but uncertain about their return policy? Worry not, we’ve gathered all the information you need on Cartier’s return policy.

Returning or exchanging your Cartier creation is a straightforward process. You must contact Cartier Client Relations Centre for a return authorization number and form. Once you have completed the form, you can send it back to Cartier via a prepaid shipping label. After your return is received and processed, you will receive a refund or exchange, depending on your preference. Keep reading to learn more about Cartier’s return policy and how it works.

Cartier Return Policy Overview

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Are you thinking about returning a Cartier product? It’s important to understand the Cartier return policy before deciding.

Eligibility

To be eligible for a return, the product must be in its original condition, with all protective materials intact, and must not have been engraved or modified. The item must be returned within 30 days of purchase. If these conditions are not met, the return may be void.

Return Process

You must contact Cartier’s customer service center to obtain a return authorization number to initiate a return. This number must be noted on the return form included in the original shipment. Once the return is authorized, you can mail the product back to Cartier.

Refunds and Exchanges

The product will be refunded through the original payment method if the return is approved. If you wish to exchange the product for another Cartier item, you may do so, provided that the return complies with the conditions of sale.

It’s important to note that the return policy applies to purchases made through Cartier’s official website and client relations center. Their return policy will apply if you purchased the product through a third-party retailer.

Cartier Watches Return Policy

If you’re in the market for a Cartier watch, you’ll want to know about the brand’s return policy. Cartier is known for its luxurious watches, but what happens if you’re not satisfied with your purchase?

Love Bracelet

The Cartier Love Bracelet is a popular piece of jewelry that is often given as a gift. If you’ve received a Love Bracelet as a gift and need to return it, you’re in luck. Cartier has a generous return policy for Love Bracelets. You can return the bracelet within 30 days of purchase for a full refund if it is in its original condition.

Cartier Creation

If you’ve purchased a Cartier creation, such as a watch, and need to return it, you can do so within 30 days of purchase. The creation must be in its original condition to be eligible for a return. If the creation has been damaged or shows signs of wear, Cartier may not accept the return.

When returning a Cartier creation, you must contact Cartier’s Client Relations Center to make arrangements. A Cartier Ambassador will provide you with a unique return authorization number, which must be noted on the return form included in the original shipment. You’ll also need to package the creation securely and send it back to Cartier via FedEx.

Scratches

Cartier Return Policy

It’s important to note that Cartier may not accept returns for creations that have been scratched or damaged. If you receive a scratched or damaged creation, you should contact Cartier’s Client Relations Center immediately to report the issue.

In conclusion, Cartier has a fair return policy for its creations, including watches and Love Bracelets. If you need to return a product, be sure to contact Cartier’s Client Relations Center and follow their instructions carefully.

Cartier Jewelry Return Policy

If you’re not completely satisfied with your Cartier jewelry purchase, you can return it for a refund or exchange within 14 business days of receiving it. Cartier’s return policy applies to all jewelry purchased through their website or Client Relations Center.

Contact Cartier Client Relations Center to obtain a return authorization number when returning your Cartier jewelry. This number must be noted on the return form included in the original shipment. Once the return has been authorized, you have 14 days to return or exchange your purchase.

It’s important to note that Cartier’s return policy does not apply to custom-made or engraved jewelry. Additionally, any jewelry that has been explicitly customized or altered by Cartier cannot be returned or exchanged.

If you need to resize your Cartier jewelry, you can bring it to any Cartier boutique for complimentary resizing within 30 days of purchase. However, additional fees may apply if your jewelry requires more extensive alterations.

Cartier also offers complimentary gold polishing and repolishing services for their jewelry. Simply bring your Cartier jewelry to any Cartier boutique and they will clean and polish it for you free of charge.

FAQ:

Cartier Return Policy

Does Cartier have a return policy?

Yes, Cartier has a return policy that allows for returns or exchanges within 30 days of purchase, as long as the product is in its original condition and accompanied by proof of purchase. The return policy applies to products purchased online or in-store.

Can you exchange Cartier after 30 days?

Cartier’s return and exchange policy allows for returns or exchanges within 30 days of purchase. After 30 days, the brand may offer repair or maintenance services, but it is at their discretion, and fees may apply. It’s best to contact Cartier’s Client Relations Center for more information.

Can we sell back Cartier?

No, Cartier does not buy back any jewelry, and they do not offer trade-ins. However, customers may be able to sell their Cartier items through third-party resellers or auction houses.

Can I exchange Cartier bought from another country?

Cartier’s return and exchange policy may differ by country, so it’s best to check with the specific Cartier boutique or Client Relations Center where the product was purchased. In general, Cartier may not allow for returns or exchanges of products purchased in one country to be made in another country.

Do Cartier bracelets lose value?

Cartier bracelets, such as the Love bracelet, have historically retained their value and even increased in value over time due to their popularity and rarity. However, the resale value of a Cartier bracelet may vary depending on factors such as style, condition, and demand.

Does Cartier have a lifetime warranty?

Cartier offers a limited warranty on its products, which covers manufacturing defects and faults for a period of two years from the date of purchase. The brand does not offer a lifetime warranty but may offer repair or maintenance services beyond the warranty period for a fee.

Does Cartier hold value?

Cartier jewelry, watches, and accessories are generally considered to hold their value due to the brand’s reputation for quality and craftsmanship. However, the resale value of a Cartier item may vary depending on factors such as style, condition, and demand.


Disclosure: We only recommend products we would use ourselves and all opinions expressed here are our own. This post may contain affiliate links that we may earn a small commission at no additional cost to you.


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Elisa
Elisa

Elisa Steffes reviews designer fashion brands and elegant pieces for a living. She also loves Old Money Brands and is passionate about writing about topics related to this classic style.
She has close to 3 years of experience in SEO and has taken the Streetstylis Pinterest account to one of the most popular magazines on Pinterest and Instagram.
When she's not working, you'll find her doing Pilates, dancing or hanging out with her friends in Malta.

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